Outsourcing O&M Services FAQS
O&M Services understands that you may have some questions regarding having the O&M of your facility
managed by an outside company.
- Can outsourcing save us money?
- O&M Services brings over 40
years of experience on more than 200 treatment facilities ranging in size from 0.1 to 100.0 million gallons per day (gpd)
capacity. This experience and technical know-how enables us
to reduce wasted effort and expense while improving the efficiency in each step of the treatment process to its maximum
capability. In addition, we can provide technical assistance to
our facilities managers at a level not available to the municipal
or industrial manager, at a cost well below normal consulting
fees. These factors, combined with O&M Services ’s focus on both
technical and financial performance of each project allows us
to provide you with a guaranteed lump-sum price.
- Will we lose control of our facility?
- By contracting with
O&M Services, you will not lose control of your facility but actually
increase control by having a single source responsible for the
smooth performance of your facility ’s O&M. O&M Services ’s goal
is to develop a true partnership with you. We do this by
providing effective management of process, personnel, and
maintenance functions and communicating with you regularly
to ensure all situations are addressed promptly and result in
smooth O&M of your facility.
- How can it save me time?
- O&M Services will relieve you of the
time you usually spend defining current issues, procuring qualified personnel to evaluate these issues, reviewing consultants ’
reports, determining a course of action, and implementing
those actions. In addition, as your contract O&M provider,
O&M Services will monitor performance, determine emerging
issues, address those issues, and communicate with you on
each step of the process. If a situation arises that requires capital improvements,
O&M Services will define the need, evaluate the
alternatives, present you with a concise report, assist you in the
selection of an appropriate course of action, and then implement that course of action.
- What will happen to our current O&M Staff?
- O&M Services typically recruits and trains personnel needed for the O&M of
your facility from your existing staff. If we are unable to fully
staff your facility with existing personnel, we would then
recruit qualified persons from the outside.
- Who will be responsible for permitting?
- O&M Services administers the permit and performs all testing and reporting required.
You can be assured that your facility will be operated in compliance with all permit conditions within its design capability.
O&M Services also interfaces with regulatory agencies. Our substantial experience with EPA, state, and local regulatory agencies enhances our ability to negotiate permit conditions, compliance schedules, and capital improvement requirements to
- What happens if we decide to discontinue our contract?
- Most of our clients choose to renew their contracts with
O&M Services based on their satisfaction with our performance.
However, if you should choose, for any reason, to discontinue your contract, O&M
Services will assist you with the transition. As a rule, most employees prefer to remain in their
existing roles and recruiting staff is usually not a problem. If,
however, it becomes necessary to hire and train new personnel, O&M Services would be happy to assist in this process.